About the client

SBI Bank

SBI is a bank with Russian and Japanese capital. One of the leaders in Internet banking in Japan and South Korea, and a global leader in blockchain technology.
It is part of the international financial group SBI Holdings Inc.

Projects
Project Description
Task
Implementing the simplest possible interface for the collector and the unit manager
Result
Created a workplace for the recovery officer
Implemented an interface for the manager, which improved management efficiency
Solutions
  • Creation of a system for existing employees of the Bank with the possibility of large scaling as a result of subsequent growth
  • Automation of interaction with the client (sending Email, SMS, voice messages)
  • Ability to manage the Collection process not only in the implemented CRM, but also in another system
  • Integration with the Bank's existing system
150+
users
customer base
55 000
project duration
4
years
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